payment

Welcome to our comprehensive guide to the many payment methods that simplify the checkout process. We've put together a variety of options to suit your individual preferences and provide you with a smooth and hassle-free checkout experience.

PayPal : We are proud to offer PayPal as a safe and efficient way to process your orders. With PayPal you can process your payments quickly and conveniently online without having to pass on your credit card details directly to us.

Klarna - Buy Now, Pay Later : We are proud to accept Klarna, the popular buy now, pay later service that allows you to pay off your purchases in installments without incurring interest or fees.

Credit and Debit Cards : Our checkout supports a number of popular credit and debit card providers, including Visa, MasterCard, American Express and Discover. This traditional method offers familiarity and convenience for those who prefer simple card transactions.

Digital Wallets : Immerse yourself in the convenience of digital wallets like Apple Pay, Google Pay and Samsung Pay. With these options you can pay quickly, securely and contactlessly from your mobile device.

Bank Transfers : For individuals who prefer the security of direct bank-to-bank transactions, we offer the option of direct bank transfers. We will process your order as soon as the transfer is successfully completed.

Prepaid cards : Stay in control of your spending with prepaid cards, available as gift cards or reloadable cards. With these cards you can pay up to your top-up balance.

Payment confirmation : After successfully completing a transaction, you will receive confirmation emails from both the payment provider and us. This ensures that you have a comprehensive overview of your payment and order data.

With this diverse range of payment methods, we want to improve your shopping experience and give you the flexibility and convenience you deserve. Your satisfaction is our top priority, and we strive to continually evolve our payment options to meet your ever-changing needs.

Lieferzeit

Sample for fitting: 5-7 days

Made-to-order: The dresses are made to order by our tailoring team, so the delivery time can be according to the following time frames:

  • The delivery time for standard sizes is 15 to 25 days .
  • The delivery time for made-to-measure items / bespoke service is 30 to 40 days .
  • Express Service: on request

Rückgaberichtlinie

Sample dresses (DE only): You can return them within 3 days of receipt. The refund will be made in the same way as your original payment, or will be deducted from your next order. Of course, shipping time is not taken into account, and shipping costs are not refunded.

Individual, customized or made-to-measure products: In the event of return for refund, 50% of the order value will be deducted. However, we offer a one-off free exchange for another product or customization. For brides who do not live in Germany, we offer a partial refund of 10% to enable us to contact a local seamstress if the dress needs to be altered.

Return costs: as a customer, you are responsible for the costs of returning the goods. We advise you to return the product insured to ensure that it reaches us in its original condition.

View all