Serena - Wedding dress | Civil registry dress

The following services are already included in the "custom-made" / "tailor-made" price:

• Made according to your individual body measurements.
• Changes that do not affect the design itself, such as changes in dress length or sleeve length within 10 cm.

Further requests for changes can be accommodated depending on feasibility and may incur additional charges. Do not hesitate to let us know your wishes.

Submit body measurements here: Click here

Sample for fitting: 5-7 days

Made-to-order: The dresses are made to order by our tailoring team, so the delivery time can be according to the following time frames:

• The delivery time for standard sizes is 15 to 25 days .
• The delivery time for made-to-measure items / bespoke service is 30 to 40 days .
• Express Service: on request

Sample dresses (DE only): You can return them within 3 days of receipt. The refund will be made in the same way as your original payment, or will be deducted from your next order. Of course, shipping time is not taken into account, and shipping costs are not refunded.

Individual, customized or made-to-measure products: In the event of return for refund, 50% of the order value will be deducted. However, we offer a one-off free exchange for another product or customization. For brides who do not live in Germany, we offer a partial refund of 10% to enable us to contact a local seamstress if the dress needs to be altered.

Return costs: as a customer, you are responsible for the costs of returning the goods. We advise you to return the product insured to ensure that it reaches us in its original condition.

• Try on at home with sample dress : try on for 3 days before ordering a new dress
• Fitting with us in Hamburg : Please book the appointment under this link: Book Now