Phoebe - Wedding dress | Civil wedding dress

Sample: 5-7 days

Made-to-order: The dresses are made to order by our tailoring team, so the delivery time can be according to the following time frames:

• The delivery time for standard sizes is 15 to 25 days .
• The delivery time for custom-made items with specific body measurements is 30 to 40 days .

Samples to try on: free exchange & return within 3 days of receipt of the goods. Shipping costs will not be refunded.

Standard size products: exchange & return with restocking fee. Please request exchanges and alterations within 7 days and return the goods to our studio in Hamburg within 14 days of receipt of the goods. 

• Return fee:
• Exchange: free of charge
• Return against voucher: free of charge
• Return for refund: 50% restocking fee

Personalized, or customized or made-to-measure products: Exchanges and returns are excluded. Instead, we offer a free customization service

Return costs: You as the customer bear the costs for returning the goods. We recommend that you return the goods insured to ensure that they reach us in their original condition. 

The following services are already included in the "tailor-made" price:

• Made according to individual body measurements.
• Changes that do not affect the design itself, such as changes in dress length or sleeve length within 10 cm.

Further requests for changes can be accommodated depending on feasibility and may incur additional charges. Do not hesitate to let us know your wishes.

Submit body measurements here: Click here

We also offer free trial appointments in our studio
Please book the appointment using this link: Book Now