FAQ
Custom made
Submit body measurements here: Click here
The following services are already included in the "made-to-measure" price:
- Tailoring according to your individual body measurements.
- Changes that do not affect the design itself, such as changes in dress length or sleeve length within 5 cm.
Further requests for changes can be accommodated depending on feasibility and may incur additional charges. Do not hesitate to let us know your wishes.
Delivery time
- Fitting sample: 5–7 working days
- Production (Made-to-order / Made-to-measure): 30–40 working days
- Delivery outside the EU: an additional approx. 14 working days
- We recommend ordering your dress at least 3 months before the wedding date to allow enough time for any alterations.
Return
Sample dresses (Germany only): You can return them within 2 days of receipt. The refund will be issued using the same method as your original payment or deducted from a new order.
Made-to-order / Made-to-measure products:
Made-to-order / Made-to-measure products:
- Returns or refunds are excluded.
- In the case of complaints due to defects or deviations from the order, we offer free corrections.
- Alterations requested by the customer after the order has been completed can be made for an additional charge.
Collections
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Modern | Enchanted
The Enchanted Collection embodies minimalist elegance and modern sophistication, celebrating the uniqueness...