The following services are already included in the “made-to-measure” price
Production according to individual body measurements.
Alterations that do not affect the design itself, such as changes in dress length or sleeve length within 5 cm.
Further alterations can be considered depending on feasibility and possibly for an additional fee. Please do not hesitate to let us know your wishes.
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Delivery
Fitting sample: 5–7 working days
Production (Made-to-order / Made-to-measure): 30–40 working days
Delivery outside the EU: an additional approx. 14 working days
We recommend ordering your dress at least 3 months before the wedding date to allow enough time for any alterations.
Return
Sample dresses (Germany only): You can return them within 2 days of receipt. The refund will be issued using the same method as your original payment or deducted from a new order. Made-to-order / Made-to-measure products:
Returns or refunds are excluded.
In the case of complaints due to defects or deviations from the order, we offer free corrections.
Alterations requested by the customer after the order has been completed can be made for an additional charge.
Return shipping costs: You, as the customer, are responsible for the return shipping costs. We recommend returning the goods with insurance to ensure they reach us in their original condition.
Fitting
Anprobe zu Hause mit Musterkleid: 2 Tage lang anprobieren, bevor du dein Kleid bestellst Anprobe in Hamburg: Bitte buche den Termin unter diesem Link: Book Now
