payment

We have put together a variety of options to suit your individual preferences and ensure a smooth and hassle-free purchase experience.

PayPal : We are proud to offer PayPal as a secure and efficient method of processing your orders. With PayPal, you can process your payments quickly and conveniently online without having to share your credit card details directly with us.

Credit & Debit Cards : Our checkout supports a number of well-known credit and debit card providers, including Visa & MasterCard. This traditional method offers familiarity and convenience for those who prefer easy card transactions.

Bank Transfers : For individuals who prefer the security of direct bank-to-bank transactions, we offer the option of direct bank transfers. We will process your order once the transfer is successfully completed.

Payment terms
Production will not start until 100% of the payment has been received. A deposit is only for reservation purposes and does not trigger production until full payment has been made.

Payment confirmation : After successfully completing a transaction, you will receive confirmation emails from both the payment provider and us. This ensures that you have a comprehensive overview of your payment and order data.

With this diverse range of payment methods, we want to enhance your shopping experience and give you the flexibility and convenience you deserve. Your satisfaction is our top priority and we are committed to continually evolving our payment options to meet your ever-changing needs.

  • Fitting sample: 5–7 working days
  • Production (Made-to-order / Made-to-measure): 30–40 working days
  • Delivery outside the EU: an additional approx. 14 working days
  • We recommend ordering your dress at least 3 months before the wedding date to allow enough time for any alterations.
        Sample dresses (Germany only): You can return them within 2 days of receipt. The refund will be issued using the same method as your original payment or deducted from a new order.
        Made-to-order / Made-to-measure products:
        • Returns or refunds are excluded.
        • In the case of complaints due to defects or deviations from the order, we offer free corrections.
        • Alterations requested by the customer after the order has been completed can be made for an additional charge.
        Return shipping costs: You, as the customer, are responsible for the return shipping costs. We recommend returning the goods with insurance to ensure they reach us in their original condition.

        Anprobe zu Hause mit Musterkleid: 2 Tage lang anprobieren, bevor du dein Kleid bestellst
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