Custom made

Our exclusive offers: The following services are already included in the price for the custom-made product

  • Made according to individual body measurements.
  • Changes that do not affect the design itself, such as changes in dress length or sleeve length within 10 cm.

Further requests for changes can be accommodated depending on feasibility and may incur additional charges. Do not hesitate to let us know your wishes.

Submit body measurements here: Click here

If you wish, we can send you a free tape measure ( yes, please ).

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delivery time

Made-to-order: We only have a limited inventory. The dresses are made to order by our team of tailors, therefore the delivery time may be according to the following time frames:

  • The delivery time for standard sizes is 15 to 25 days .
  • The delivery time for custom-made items with specific body measurements is 30 to 40 days .

return

Returns, Exchanges and Modifications : Please request exchanges and alterations within 7 days and return the goods to our studio in Hamburg within 14 days of receipt.

Exclusions: Our return policy does not apply to personalized, customized, made-to-measure or rental items, or to toiletries such as underwear and swimwear, unless they are damaged or defective.

Return costs: the customer bears the shipping costs for returning the goods. Return fee: 2% of the return value

Free Customization Service : No refund will be accepted for customized products. Instead, we offer a free customization service.